- Job Reference: 10420
- Date Posted: 27 February 2018
- Recruiter: Paul Mitchell Associates
- Location: Leicester
- Salary: £21,000 to £28,000
- Bonus/Benefits: Hol: 25+STAT, Excellent Benefits, Parking
- Sector: Accounting & Finance
- Job Type: Permanent
- Work Hours: Full Time
10420 - Relationship Manager Job Spec
Our Client, an established Leicester based company, is looking to recruit a Relationship Manager in their recruitment finance dept. on a full-time permanent basis. The successful candidate will be providing support to the Credit Control team, coordinating & facilitating the timely collection of debt from clients.
Working with Paul Mitchell Associates, our Client has requested that the name of the company be kept CONFIDENTIAL, which will only be disclosed upon request for interview.
*Working with & providing support to the credit control team in accordance with agreed standards and targets,
*Deliver the highest levels of customer service & ensuring that Client needs are met,
*Maintaining security & confidentiality of client portfolio,
*Effective communication skills (internally & externally),
*Any other ad-hoc duties related to the role.
Reporting to: Recruitment Finance Manager
*Communication skills: maintain a high level professional conduct with customers (face-to-face, phone, email & in written correspondence),
*Provide excellent customer service,
*Sound understanding of the products the company provides & generate new business,
*Managing credit control of debtor list, monitor conditions, completes risk factor reports & monthly portfolio reviews,
*Collaborate with team colleagues to achieve sales / KPI targets,
*Good listening skills and understand how & when to action information,
*Attention to detail, organised & effective deadline adherence,
*Good decision-making ability and the will to say 'no',
*Demonstrate excellent numeracy,
*IT Skills: competent user of Microsoft Office. Experience with Risk Factor systems an advantage.
Experience / Requirements of the Role
*Experience: Insolvency & risk management in a commercial / financial environment,
*Skills: basic financial knowledge, risk awareness, exceptional customer service experience, excellent communication with good attention to detail & grasp of IT skills,
*Qualifications: ABFA (Asset Based Finance Association), customer service.
Exceptional customer services experience is ESSENTIAL. Experience in credit control / recruitment / payroll is preferred.
*Salary: £23,000 to £26,000 per annum (subject to experience)
*Hours: Full-time, 35hrs Mon-Fri 9:00am to 5:00pm (1hr lunch)
*Holiday: 33 days (25 + STAT)
*Outstanding Benefits Package