Contracts Controller

  • Job Reference: 12048
  • Date Posted: 28 September 2021
  • Recruiter: Paul Mitchell Associates
  • Location: Leicester, Leicestershire
  • Salary: £25,000
  • Bonus/Benefits: + Bonus + Company Car + Holiday: 25+STAT
  • Sector: Business Operations
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Paul Mitchell
  • Email:
  • Telephone: +44 (0)116 254 9404

Job Description

12048 – Contracts Controller Job Spec

Location: Leicester

Summary of the Role

A large service sector business based in Leicester – is seeking a motivated contracts controller / staff manager to join their busy team on a full-time permanent basis. The successful candidate will be responsible for managing customer contracts, co-ordinating & supervising staff, reporting to the Commercial Director and controlling work schedules / costs. Key duties include:

  • Planning & management of resources on a day-by-day basis to ensure that all contractual requirements are met. These involve ensuring that both planned absence / absences without notice are catered for,
  • Present weekly plans to ensure continuity of service to all customers. Ensuring that all sites are covered by competent personnel,
  • Implementation of strategies as directed by the Commercial Director,
  • Ensuring that all contracts are undertaken in accordance with pre-agreed specifications,
  • Co-ordination of the supply of all necessary information to ensure that wages are calculated accurately,
  • Control of wage budgets, assist in the preparation of budget reports. ensure that all weekly plans / attendance logs are completed in a timely manner in line with company policy,
  • Recruitment, training and on-going management of Supervisors,
  • Supporting Supervisors – in general, you will be expected to spend at least one working shift per week with each Supervisor during their time on site,
  • Quality Auditor – you will also be required to spend at least one working shift with the Quality Auditor per month,
  • The continued implementation & control of Easy Log telephone logging in system,
  • Customer Liaison – manage & undertake customer visits as scheduled, ensuring that any customer issues are ratified ASAP. Ensure all customers receive value for money,
  • Maintain compliance,
  • Attend regular management meetings, deliver professional, coherent reports to Commercial Director. Keep management informed on a daily basis of any difficulties / deviations to normal operating practices,
  • Any other related adhoc duties / one-off projects.


The Right Person

Due to the nature of the business and operational hours, the manager must be completely flexible in their hours of work. The total number of hours worked should not exceed 37.5hrs per week on a regular basis. However, you must be available at all times. Although previous sector experience is not essential, the successful candidate must be able to:

  • Demonstrate ability to work as a team and as a team leader,
  • To engage with subordinates to encourage & mentor to develop skills,
  • Be hands-on, good organisational skills with the ability to think-on-the-go & reorganise at short notice,
  • Good interpersonal skills with the ability to communicate at all levels,
  • Subject to an enhanced Disclosure & Barring Service (DBS) check,
  • A full UK driving licence,
  • Experience using Microsoft Excel, Outlook & Word.



  • Appointment Type: Permanent (in-house)
  • Basic Salary: £25,000 per annum (subject to experience)
  • KPI Bonus Scheme
  • You will be provided with a company vehicle
  • Hours: Full-Time 37.5hrs per week
  • Holiday 25 Days + Bank Holidays

If you – or someone you might know – are interested & think this opportunity may be suitable, APPLY ONLINE or call Paul Mitchell Associates (quoting ref: 12048) on 0116 254 9404.