Customer Service Advisor

  • Job Reference: 12033
  • Date Posted: 10 September 2021
  • Recruiter: Paul Mitchell Associates
  • Location: Leicester, Leicestershire
  • Salary: £20,000 to £22,000
  • Sector: Administration, Business Operations
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Simon Hibbert
  • Email: office@paulmitchellassoc.co.uk
  • Telephone: +44 (0)116 254 9404

Job Description

12033 – Customer Service Advisor Job Spec

Location: Leicester

Summary of the Role

Due to exceptional growth in business over the last 12-months, our client – a large, established manufacturing firm based in Leicester – is seeking an experienced customer service advisor to join their team on a full-time permanent basis. The successful candidate will be responsible for:

  • Customer assistance & query handling,
  • Order processing,
  • Sending order confirmations,
  • White & yellow printing & sortation,
  • Answering, screening & directing phone calls.

 

The Right Person

  • Previous customer service experience within a commercial organisation, be friendly, reliable with a good attention to detail and phone manner,
  • The candidate must have excellent communication skills to all levels within the company (written & verbal English), be an organised team-player, able to multitask & remain calm under pressure,
  • Knowledge of Sage 50 & Microsoft Excel preferred,
  • Work well independently & as part of a team.

 

Package

  • Appointment Type: Permanent, in-house
  • Salary: £20,000 - £22,000 (subject to experience)
  • Hours: Full-Time Monday – Friday
  • Holiday 20 Days + Bank Holidays

If you – or someone you might know – are interested & think this opportunity may be suitable, APPLY ONLINE or call Paul Mitchell Associates (quoting ref: 12033) on 0116 254 9404.