Customer Service Assistant
- Job Reference: 12030
- Date Posted: 15 September 2021
- Recruiter: Paul Mitchell Associates
- Location: Leicester, Leicestershire
- Salary: £18,132
- Sector: Administration
- Job Type: Permanent
- Work Hours: Full Time
- Contact: Simon Hibbert
- Email: email@example.com
- Telephone: +44 (0)116 254 9404
Our client a successful expanding manufacturer and distributor are looking to add a Customer Service Assistant to their small friendly team based at their lovely offices in Glenfield.
This role is being recruited for on a Full Time Permanent basis.
To ensure the needs and expectations of all of our customers are thoroughly met and satisfied by processing their orders and enquiries in an accurate, efficient and friendly manner.
- Data entry - keying in of customer orders onto computerised system;
- Customer enquiries of various nature. This may be by telephone or email :-
- Stock enquiries
- Price enquiries
- Delivery queries / proof of delivery requests
- Arranging returns
- Accessing on-line portals to download orders and communicate with customers
- Processing PDQ credit card payments
The ideal candidate will have previous experience within a Customer Service environment.
- Competent keyboard skills are essential
- Outgoing personality
- Good telephone manner
Hours - 37.5 hours per week (M-T 8.30 to 17.00, Friday 8.30 to 15.45 (30 minute lunch break and 15 minute break mid-morning)
Salary - £18,132 per annum
Location - Office Based
If you - or someone you might know - are interested & think this opportunity may be suitable, APPLY ONLINE NOW or call Paul Mitchell Associates (quoting our 5-digit job reference) on +44 (0)116 254 9404.
If you do not consent, please DO NOT apply to this vacancy.