Service Engineer

  • Job Reference: 11976
  • Date Posted: 9 August 2021
  • Recruiter: Paul Mitchell Associates
  • Location: Leicestershire
  • Salary: £28,000 to £34,000
  • Sector: Business Operations, Technology
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time
  • Contact: Paul Mitchell
  • Email:
  • Telephone: +44 (0)116 254 9404

Job Description

11976 – Fire Alarm Service Engineer Job Spec

Location: Leicester / Northampton / Nottingham

Summary of the Role

Our Client – a long-established specialist service-sector business based in Leicester operating throughout the UK – is seeking an experienced Fire Alarm Service Engineer to work within / service Leicester, Northampton & Nottingham areas on a full-time permanent basis. The successful candidate will be responsible for servicing & rectifying faults on a variety of fire alarm systems, disabled refuge systems & emergency lighting systems. You will also be tasked with helping to enhance / develop the service business, working in a professional manner as both an individual and within the team. Key duties include:

  • Routine & annual servicing of systems,
  • Responding to emergency breakdowns,
  • Participation of the engineer callout rota as directed by the Service Manager,
  • Utilise knowledge of fire alarm & detection system, emergency lights, disable refuge systems & access control system,
  • Liaising with Customers and Staff (internal & external),
  • General Administrative Duties,
  • Confident & professional communication (both written & oral),
  • Proficient use of IT to record and update Company records,
  • Interpret data ensuring attention to detail & accuracy,
  • Ensure workload is planned & prioritised in accordance with business needs,
  • Present a smart, professional appearance to customers & suppliers at all times,
  • Deliver flexibility in terms of working hours to meet the demands of the business.

The Right Person

  • A minimum of 3 to 5-years’ previous experience working as a fire systems service engineer,
  • Good understanding of BS5839 Part 1 2013, Unit 1 – Fire Detection Design, and BS5266 Part 1 2011 – Emergency Lighting Design,
  • Proactive attitude & work ethic, self-motivated and able to work effectively alone under pressure to meet deadlines,
  • Effective communication skills at all levels, providing clarity, fostering trust and building a good rapport,
  • Identify & resolve problems in a manner that enhances the business, complying with legislation,
  • The ability to recognise & deliver excellent customer service, willing to go ‘the extra mile’ to provide customers with a lasting positive impression,
  • The ability to work with teams / individuals to ensure effective & professional working relationships are developed. Able to maintain strong relationships with customers & colleagues,
  • IT Skills – The ability to use technology to save time & deliver a professional service.
  • All duties should be delivered in accordance with Company requirements / policies relating to standards, accuracy, customer service & team working,
  • Full clean driving licence.


  • Appointment Type: Permanent
  • Salary: £28,000 - £34,000 (subject to experience)
  • Hours: Full-Time 8:00am – 5:00pm
  • Vehicle, Phone & Laptop Provided
  • Holiday: 21 Days + Bank Holidays (rising to 25 after 1st years’ service)
  • Auto-Enrolment Pension

If you – or someone you might know – are interested & think this opportunity may be suitable, APPLY ONLINE or call Paul Mitchell Associates (quoting ref: 11976) on 0116 254 9404.